Resources · District 201N1
Scam Awareness & Community Protection
Scams cost Australians over $2 billion in 2024. The best defence is awareness and education — for yourself, your club members, and your community. This page brings together the key resources to help you recognise and respond to scams.
PDF Guide · Australian National Anti-Scam Centre
The Little Book of Scams (2024 edition)
Published by the Australian National Anti-Scam Centre (ACCC). Available in English and 17 other languages.
What the guide covers
- The most common scams to watch out for
- How to defend against scams
- The different ways scammers can contact you
- Where to find help if you are targeted
- The tools scammers use to deceive you
- How to report a scam
- The warning signs of a scam
- Protecting your personal information
Stop · Check · Protect
The National Anti-Scam Centre's three-step framework for responding to any suspicious contact:
Stop
Don't rush. Scammers create a false sense of urgency to pressure you into acting before you think.
Check
Verify independently. Is the person contacting you who they claim to be? Call the organisation directly using a number you find yourself.
Protect
If something feels wrong, act quickly. Contact your bank and report it to Scamwatch before any more damage is done.
⚠ If you think you've been scammed — act immediately
- Contact your bank or card provider first — report the scam and ask them to freeze or reverse any transactions in progress.
- Call IDCARE — 1800 595 160 — Australia and New Zealand's free national identity and cyber support service. They will help you create a plan to limit the damage.
- Report to Scamwatch — visit scamwatch.gov.au/report-a-scam to report the incident and help protect others.
- Change your passwords — especially on accounts that may use the same or similar credentials, and run virus scans on all your devices.
↗ Visit scamwatch.gov.au
Sharing this with your community
Lions clubs are trusted community organisations — members are ideally placed to share scam awareness information with people who may be vulnerable. Consider:
- Printing and distributing copies of the guide at club meetings and community events
- Sharing the Scamwatch website link via your club's social media and newsletters
- Raising awareness at zone meetings and encouraging other clubs to do the same
- Referring community members who have been scammed to IDCARE (1800 595 160)
